At SwingEase Pro, we offer FREE standard shipping on all orders.
Every order includes end-to-end tracking. Once your package dispatches, you will receive a confirmation email containing your tracking number and link. Please allow up to 48 hours for tracking details to update after receiving your notification.
For any order inquiries, feel free to reach out to our team at [email protected].
Frequently Asked Questions
Can I track my order?
Yes! All orders include a tracking number, which will be emailed to you as soon as your shipment is on its way. You can track your package directly here.
Will I have to pay import taxes and duties?
Depending on your delivery destination, your order may be subject to local import duties and taxes. These charges are determined by your local customs authority and are the customer’s responsibility. We recommend checking with your local customs office for specific details.
What happens if my order is lost, stolen, or arrives damaged?
While every item is carefully inspected before leaving our warehouse, damage or loss can occasionally happen during transit. Because transit is handled by external shipping carriers, SwingEase Pro cannot be held liable for carrier delays, stolen packages, or damaged items caused by carrier handling.
If your package arrives damaged or goes missing:
- Contact the shipping carrier directly to file a claim using your tracking number.
- Email us at [email protected]—we are happy to assist you with the claims process where possible.
Please double-check your shipping address and order details before completing your purchase, as SwingEase Pro is not responsible for errors made during checkout.